1. Shipping Areas
We currently offer shipping services to the following countries: Canada, United States.
2. Shipping Time
- Orders received before 12:00 PM China Shanghai Time from Monday to Saturday will be shipped on the same day.
- Orders received after 2:00 PM China Shanghai Time will be shipped on the next business day.
- Production time: 2-3 days.
- Shipping time: 6-8 days (excluding production time).
- We do not guarantee shipping times. In case of delays, we will work with the carrier to ensure the package arrives as soon as possible. Customs clearance may cause additional delays.
3. Shipping Options & Fees
Feather Flag and Pole Sets
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11FT FEATHER FLAG AND POLE (3.4m)
- Contiguous U.S.: $31 USD
- Alaska, Hawaii, Puerto Rico: $61 USD
- Canada: $50 CAD
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11FT FEATHER FLAG AND POLE (3.3m)
- Contiguous U.S.: $35 USD
- Alaska, Hawaii, Puerto Rico: $65 USD
- Canada: $60 CAD
-
8FT FEATHER FLAG AND POLE
- Contiguous U.S.: $12 USD
- Alaska, Hawaii, Puerto Rico: $42 USD
- Canada: $15 CAD
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11FT Rectangle Flag Banners with Pole and Ground Stake
- Contiguous U.S.: $27 USD
Flag Only
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NATION FLAG
- Contiguous U.S.: $8 USD
- Alaska, Hawaii, Puerto Rico: $38 USD
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8FT FEATHER FLAG (3.4m)
- Contiguous U.S.: $8 USD
- Alaska, Hawaii, Puerto Rico: $38 USD
- Canada: $9 CAD
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8FT FEATHER FLAG (3.4m)
- Contiguous U.S.: $9 USD
- Alaska, Hawaii, Puerto Rico: $39 USD
- Canada: $10 CAD
Flag Poles & Bases
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Feather Flag Pole Kit for Swooper Flags 6Ft
- Contiguous U.S.: $11 USD
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FSFLAG 11Ft Feather Flag Poles Kit (3.4m) - Feather Flag Replacement Pole
- Contiguous U.S.: $28 USD
- Alaska, Hawaii, Puerto Rico: $58 USD
- Canada: $40 CAD
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Flag Pole Hardware - 11FT FSFLAG Swooper Feather Flag Pole Kit (3.3m)
- Contiguous U.S.: $30 USD
- Alaska, Hawaii, Puerto Rico: $60 USD
- Canada: $54 CAD
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Flag Pole Hardware - 14Ft FSFLAG Swooper Feather Flag Poles (4.3m)
- Contiguous U.S.: $35 USD
- Alaska, Hawaii, Puerto Rico: $65 USD
- Canada: $90 CAD
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Feather Flag Base - FSFLAG Cross Base Stand for Feather Flag
- Contiguous U.S.: $33 USD
- Alaska, Hawaii, Puerto Rico: $63 USD
- Canada: $120 CAD
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Flag Pole Hardware - Flag Spike Ground Stake for Swooper Feather Flag Pole 30in
- Contiguous U.S.: $25 USD
- Alaska, Hawaii, Puerto Rico: $36 USD
- Canada: $55 CAD
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Feather Flag Black Base
- Contiguous U.S.: $100 USD
- Alaska, Hawaii, Puerto Rico: $130 USD
- Canada: $200 CAD
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Beach Umbrella Sand Anchor - Heavy Duty with 7 Spiral Screw
- Contiguous U.S.: $10 USD
- Alaska, Hawaii, Puerto Rico: $40 USD
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Flag Pole Ground Stake - Flag Spike Ground Stake for Swooper Feather Flag Pole 22in
- Contiguous U.S.: $15 USD
- Alaska, Hawaii, Puerto Rico: $45 USD
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10x10FT Adjustable Telescopic Tube Photo Backdrop Banner Stand for Photos
- Contiguous U.S.: $122 USD
- Alaska, Hawaii, Puerto Rico: $202 USD
4. Free Shipping Policy
All our custom products qualify for free shipping.
5. Customs Duties & Taxes
Duties and taxes vary by market and are the responsibility of the customer. Please consult your local customs office for detailed information.
6. Tracking Your Order
- Shipping Confirmation: Once the shipping label is printed, you will receive an email with a tracking number.
- Tracking Information Availability: Tracking information may take up to 12 hours to be available.
- You can track your order using the "Track Your Order" link in the footer of any page on our website.
7. Tracking Issues
We are happy to assist you, but we have access to the same tracking information as you. We encourage you to contact the carrier directly for any issues.
If all else fails, please reach out to our support team at support@fsflag.com.
8. Lost Packages
Fsflag is not responsible for items lost or damaged during shipping. If this happens, please file a claim directly with the carrier.
All claims should be submitted to the respective carrier.
If you need further assistance, contact our support team at support@fsflag.com.
